Third Party Administrator
With market-specific focus, nationwide operations, and a reputation for expert adjusters, superior technology and outstanding customer
service, York is one of the premier third party administrators in the country. TPA services are not just a side business for York,
as they are for some companies. Instead, TPA services are undisputedly our core business, and our vast experience and skill in the
TPA field are evident in everything we do.
Market specialization: York focuses on distinct market segments, including commercial self insureds of all types, MGA programs,
public entities and residual markets. Within each of these markets, we also have developed expertise in hundreds of
industries and in all 50 states.
All lines of business: York offers TPA services for all lines of business, including property, casualty, auto, workers' compensation,
professional liability, products liability, environmental, and inland and ocean marine.
Expert staff: York's adjusters are not only technically proficient, they also display expertise in negotiation,
customer service and communications.
Customization: York has deliberately designed its infrastructure to provide fully customized TPA services to each client.
Staffing, workflow, communications preferences, claims handling aggressiveness, reporting and technology can all be tailored
to meet each client’s specific needs.
Claims triage: When claims are first received, they are quickly triaged and routed to the adjuster best able to adjust the claim.
This means routine claims are handled quickly and efficiently by more junior staff, and more complicated claims are handled by our most
experienced professionals. We've found our triage system results in satisfied claimants and lower overall cost of loss for our clients.
Financial stability in a difficult economic environment: Countering the recessionary trend,
York has grown in recent years and most importantly, has remained a stable and dependable partner to each of our clients.
Outstanding technology: York's RMIS, Claims Connect™, is cited again and again by our clients as a key reason to engage
York for TPA services. Claims Connect is not only easy to learn and easy to use, it is highly customizable and can produce dozens of
professional-looking reports and trending analyses quickly and efficiently.