About York
Customized service. Nationwide reach with a local touch and "small company" values. Employees empowered to demonstrate their expertise every day. Best-in-class technology.
"No surprises" reserving and communications practices. Flexible design of processes. Respectful treatment of claimants.
These qualities and more describe York Insurance Services Group, a nationwide provider of customized claims management, managed care, risk management, pool administration and other insurance services to specialized markets,
including public entities, programs, carriers, and all types of self insureds.
Market Focus
Other companies like to cite their "customer focus," but when it comes right down to it, they are organized for their own benefit.
At York, we don't just talk about our focus on our clients, we live it. That means we've structured ourselves to mirror our clients' unique position in the market and staffed up with hundreds of specialists in dozens of subjects.
That's why you'll find York divisions devoted to programs and public entities, risk pools and residual markets. That's the reason our award-winning risk management information system, Claims Connect™
can be easily learned and easily customized. And that's why our procedures and workflows are designed to flexibly respond to each client's unique needs.
People Focus
Whether it's providing a myriad of internal training opportunities to our employees or encouraging them as they earn industry designations and develop expertise in specialized subjects, York is focused on the "people"
side of the insurance industry. That means we work hard to create and maintain a small company corporate environment for our employees. That's why York (and our employees) consistently support our communities and non-profit organizations
by giving generously of time and financial resources. That's why our clients actually enjoy working with us and tell us again and again: "We like you!" That's why we work everyday to protect our clients' assets,
reputations and relationships, by handling claims aggressively, but treating claimants respectfully.
Future Focus
At York, our market focus and people focus come together when we focus on growing our business for the benefit of our clients and employees. That means we invest in technology so that we can automate routine functions and free up our
employees to lend their expertise and personal attention to provide our clients with customized solutions to their more challenging problems. That means we're growing our company through strategic acquisition,
not just to get bigger but to provide our clients with some of the service enhancements and geographic capabilities they've asked us for.
And above all, our future focus means that everyone at York is consistently looking for ways to better serve our clients – for many tomorrows to come.